Knowledge Management

Knowledge Management is the process of capturing, indexing, storing, protecting, searching, retrieving, managing and controlling information electronically. This also includes scanning, forms recognition, optical character recognition (OCR), centralized data repositories and management of PDFs and other document formats. Knowledge management then brings structure and control to this information, allowing organizations to harness the intellectual capital contained in the underlying data. This is sometimes referred to as the “paperless” office, even though “less-paper” or digital office may be more accurate terms. Protecting digital data is a key component of any resulting system, enabling secure distribution and/or preventing illegal distribution and access to protected information. Example: A document distribution strategy controlled by a Digital Rights Management (DRM) server that helps prevent an encrypted document from being opened by anyone other than the intended recipient.