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Overall Privacy Objective
Generally Accepted Privacy Principles
Using Generally Accepted Privacy Principles
Generally Accepted Privacy Principles are designed to assist management in creating an effective privacy program that addresses their privacy risks and business opportunities.
The set of Generally Accepted Privacy Principles is founded on key concepts from significant domestic and international privacy laws, regulations, and guidelines (see Appendix B, "Comparison of International Privacy Concepts")1 and good business practices. By using these Generally Accepted Privacy Principles, organizations can proactively address the significant challenges that they face in establishing and managing their privacy programs and risks from a business perspective. The use of Generally Accepted Privacy Principles also facilitates management of privacy risk on a multijurisdictional basis.
Overall Privacy Objective
Generally Accepted Privacy Principles are founded on the following privacy objective.
Personal information is collected, used, retained, and disclosed in conformity with the commitments in the entity's privacy notice and with criteria set forth in Generally Accepted Privacy Principles issued by the AICPA/CICA.
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Generally Accepted Privacy Principles
Generally Accepted Privacy Principles are essential to the proper protection and management of personal information. They are based on internationally known fair information practices included in many privacy laws and regulations of various jurisdictions around the world and recognized good privacy practices.
The following are the 10 Generally Accepted Privacy Principles. Click on a principle to view its criteria table.
1. Management. The entity defines, documents, communicates, and assigns accountability for its privacy policies and procedures.
2. Notice. The entity provides notice about its privacy policies and procedures and identifies the purposes for which personal information is collected, used, retained, and disclosed.
3. Choice and Consent. The entity describes the choices available to the individual and obtains implicit or explicit consent with respect to the collection, use, and disclosure of personal information.
4. Collection. The entity collects personal information only for the purposes identified in the notice.
5. Use and Retention. The entity limits the use of personal information to the purposes identified in the notice and for which the individual has provided implicit or explicit consent. The entity retains personal information for only as long as necessary to fulfill the stated purposes.
6. Access. The entity provides individuals with access to their personal information for review and update.
7. Disclosure to Third Parties. The entity discloses personal information to third parties only for the purposes identified in the notice and with the implicit or explicit consent of the individual.
8. Security for Privacy. The entity protects personal information against unauthorized access (both physical and logical).
9. Quality. The entity maintains accurate, complete, and relevant personal information for the purposes identified in the notice.
10. Monitoring and Enforcement. The entity monitors compliance with its privacy policies and procedures and has procedures to address privacy-related complaints and disputes.
For each of the 10 privacy principles, relevant, objective, complete, and measurable criteria have been developed for evaluating an entity's privacy policies, communications, and procedures and controls. Privacy policies are written statements that convey management's intent, objectives, requirements, responsibilities, and/or standards. Communications refers to the organization's communication to individuals, internal personnel, and third parties about its privacy notice and its commitments therein and other relevant information. Procedures and controls are the other actions the organization takes to achieve the criteria.
Under each principle, the Criteria are presented in a three-column format. The first column contains the measurement criteria. The second column contains illustrations and explanations, which are designed to enhance the understanding of the criteria. The illustrations are not intended to be comprehensive, nor are any of the illustrations required for an entity to have met the criteria. The third column contains additional considerations, including supplemental information such as good privacy practices and selected requirements of specific laws and regulations that pertain to a certain industry or country.
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Using Generally Accepted Privacy Principles
Generally Accepted Privacy Principles can be used by organizations for:
· Privacy policy design and implementation
· Performance measurement
· Benchmarking
· Monitoring and auditing privacy programs
Management of a privacy program entails the following activities:
· Strategizing—Performing privacy strategic and business planning
· Diagnosing—Performing privacy gap and risk analysis
· Implementing—Introducing and institutionalizing solutions
· Sustaining/managing—Monitoring activities of a privacy program
· Auditing—Internal or external auditors evaluating the organization's privacy program
The following table summarizes and illustrates how Generally Accepted Privacy Principles can be used by an organization to address these business activities.
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Activity |
General Discussion |
Potential use of GENERALLY ACCEPTED PRIVACY PRINCIPLES |
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Strategizing |
Vision. An entity's strategy is concerned with its long-term direction and prosperity. The vision identifies the entity's culture and helps shape and determine how the entity will interact with its external environment, including customers, competitors, and legal, social, and ethical issues.
Strategic Planning. This is an entity's overall master plan, encompassing its strategic direction. Its objective is to ensure that the entity's efforts are all headed in a common direction. The strategic plan identifies the entity's long-term goals and major issues for becoming privacy-compliant.
Resource Allocation. This step identifies the human and financial resources allocated to achieve the goals and objectives set forth in the strategic plan or business plan.
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Vision. Within an entity's privacy effort, establishing the vision helps the entity integrate preferences and prioritize goals.
Strategic Planning. Within an entity's privacy effort, Generally Accepted Privacy Principles can be used to assist the organization in identifying significant components that need to be addressed.
Resource Allocation. Using Generally Accepted Privacy Principles, the entity would identify the people working with and responsible for areas that might include systems management, privacy and security concerns, and stipulate the budget for their activities.
Overall Strategy. A strategic document describes expected or intended future development. Generally Accepted Privacy Principles can assist an entity in clarifying plans for the systems under consideration or for the business's privacy objectives. The plan identifies the process to achieve goals and milestones. It also provides a mechanism to communicate critical implementation elements, including details on services, budgets, development costs, promotion, and privacy advertising.
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Diagnosing |
This stage, often referred to as the assessment phase, encompasses a thorough analysis of the entity's environment, identifying opportunities where weaknesses, vulnerability, and threats exist. The most common initial engagement for an organization is an assessment. The purpose of an assessment is to evaluate the entity against its privacy goals and objectives and determine to what extent the organization is achieving those goals and objectives. |
Generally Accepted Privacy Principles can assist the entity in understanding its high-level risks, opportunities, needs, privacy policy and practices, competitive pressures, and the requirements of the relevant laws and regulations to which the entity is subject.
Generally Accepted Privacy Principles provides a legislative-neutral benchmark to allow the entity to assess the current state of privacy against the desired state. |
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Implementing |
At this point, an action plan is mobilized and/or a diagnostic recommendation is put into effect. Implementing involves the execution of all planned and other tasks necessary to make the action plan operational. It includes the definition of who will perform what tasks, assigning responsibilities, and establishing schedules/milestones. This involves the planning and implementation of a series of planned projects to provide guidance, direction, methodology, and tools to the organization in developing its initiatives. |
Generally Accepted Privacy Principles can assist the entity in meeting its implementation goals. At the completion of the implementation phase, the entity should have developed the following deliverables:
Converted systems, procedures, and processes to address the privacy requirements
Updated privacy compliant forms, brochures, and contracts
Internal and external privacy awareness programs
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Sustaining/
Managing |
Sustaining/Managing involves monitoring the work to identify how progress differs from the action plan in time to initiate corrective action. Monitoring refers to the management policies, processes, and supporting technology to ensure compliance with organizational privacy policies and procedures and the ability to exhibit due diligence. |
The entity can use Generally Accepted Privacy Principles, for example, to develop appropriate reporting criteria for monitoring requests for information, the sources used to compile the information and the information actually disclosed. It can also be used for determining validation procedures to ensure that the parties to whom the information was disclosed are entitled to receive that information. |
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Internal privacy audit |
Internal auditors provide objective assurance and consulting services designed to add value and improve an entity's operations. They help an entity accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. |
Internal auditors can evaluate an entity's privacy program using Generally Accepted Privacy Principles as a benchmark and provide useful information and reporting to management. |
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External privacy audit |
External auditors, notably CAs and CPAs, can perform assurance services. Generally, an external audit of financial and nonfinancial information builds trust and confidence for individuals, management, customers, business partners, and other users. |
An external auditor can evaluate an entity's privacy program in accordance with Generally Accepted Privacy Principles and provide reports useful to individuals, management, customers, business partners, and other users. |
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1. For example, the Organisation for Economic Co-operation and Development (OECD) has issued Guidelines on the Protection of Privacy and Transborder Flows of Personal Data (the Guidelines) and the European Union (EU) has issued Directive on Data Privacy (Directive 95/46/EC). In addition, the United States has enacted the Gramm-Leach-Bliley Act (GLBA), the Health Insurance Portability and Accountability Act (HIPAA), and the Children’s Online Privacy Protection Act (COPPA). Canada has enacted the Personal Information Protection and Electronic Documents Act (PIPEDA) and Australia has enacted the Australian Privacy Act of 1988, as amended in 2001. Web site URLs for these and other privacy laws and regulations are set out in Appendix B. Compliance with this set or Generally Accepted Privacy Principles and Criteria may not necessarily result in compliance with applicable privacy laws and regulations and entities may wish to seek appropriate legal advice regarding compliance with any laws and regulations.
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