The components of a paperless or less paper environment include document and content management, which includes the process of capturing, indexing, storing, retrieving, searching, and managing documents electronically including database management (PDF and other formats). Knowledge management then brings structure and control to this information, allowing organizations to harness the intellectual capital contained in the underlying data.
Additional information on Paperless Digital Technologies can be found in the following channels:
Practice Management
2005 Top Ten Technologies
2004 Top Ten Technologies